Lab: Ship the triage assistant Harbourline would run

Module 5 · Lab · About 75 minutes · Needs: lessons 1 and 2 (triage, retrieval, the router, the model register, human review, the eval set)

What you are building

The two lessons built the claims triage assistant one part at a time. This lab joins them into the version Harbourline would run in the pilot from Wednesday 6 May 2026: every outbound call passes the model register and the redaction gate, each email is triaged as data, the shipment and the money are checked in code, the policy answer cites the procedure it used, and every proposal waits for a named clerk. A release gate built from the clerks' own labels decides whether a change may ship. The running example is MSG-3104 from Pinder & Sons, the email that asks for £1,900 without review. The lab leaves two files in the repository's triage/ folder: review_queue.json and eval_report.json. All the data is simulated.