Incident: A greeting translated into a threat
Module 9 · Incident file · About 30 minutes
What happened
In October 2017 a Palestinian construction worker posted a photo of himself beside a bulldozer on Facebook, with an Arabic caption meaning "good morning". Facebook's automatic translation showed the caption as "hurt them" in English and "attack them" in Hebrew.
Police arrested him and questioned him. They released him hours later, when the mistake was found. No Arabic-speaking officer had read the original post before the arrest. Facebook apologised. The case was reported by Haaretz and by The Guardian.
The cost fell on one man, for a few hours, because a machine's translation was treated as what he had written. The model's error started it; acting on the translation without anyone reading the original turned it into an arrest.