Refund policy

Every course and interview kit on PracticAI is a one-time purchase. If it is not what you expected, you can ask for your money back within 7 days of the purchase, no questions asked.

How to ask

Open Billing and purchases on your account page, choose Request a refund beside the course, and tell us briefly why. You get an email confirming we have it, and a person on the team answers within two working days.

What happens next

• An approved refund goes back to the payment method you used. Banks and card networks usually take 5 to 7 working days once the refund is issued.
• The course closes on your account when the refund is processed, not before. You get an email at that point.
• Refunds are for the full amount paid. Coupons and offers are not refunded separately.
• A request after the 7-day window is read and answered, but is not covered by this policy.

Questions

Reply to any email from us, or write from the contact page. We acknowledge within two working days and resolve within a month, as the Consumer Protection (E-Commerce) Rules ask.